The Personality Zoo: Meeting Zoology

Posted by Jeff Dwyer

Dec 1, 2013 5:17:00 PM

Extroverts make the world go round. They connect us, push us out of our comfort zones, keep us busy and save us from awkward pauses. But what happens when groups of introverts and extroverts get together to make decisions?

Hi, my name is Jeff and I'm a Meerkat.meerkat

Well, not exactly, but according to this brilliant look at the various Meyer-Briggs personality types I'm a bit of a Meerkat since I'm an INFP.

Full disclosure, at work I actually tend towards the Owl (INTP) & Wolf (INFJ) as well, but one way or another what I'm not is an extrovert. No Lion, Dog, Parrot or Dolphin here.

So what?

The important thing about understanding your personality type is using it to understand the interactions happening around you.

So let's play a little game. Imagine your next big meeting. Now imagine what it would be like if we replace your scintillating coworkers with their appropriate MBTI animal. That's right, put these animals around the table and imagine what would happen.

I'm going to guess you've probably got at least one Lion, pacing back and forth in front of the whiteboard and trying (sometimes unsuccessfully) not to roar. HR has no doubt informed them that roaring came up on their last 360 review.

Your group no doubt has a dog or two. Recognize them? Someone who's extremely excited to hear themselves talk. Interesting in yapping at each other. Perhaps interested in nipping at the heels of the Lion.

Perhaps you have a parrot as well, flying into the room 10 minutes after the start of the meeting and sitting on the top of a chair displaying his glorious plumage.

A dolphin doing tricks in the corner?

Does this sound familiar? Frankly this is starting to sound like a fairly accurate characterization of some of the meetings I've been to.


Then there's the introverts.

And then you have the introvert section, it's almost easy to forget them in all the the bustle of the other animals.

You've got a wolf sitting in the corner seat he always sits in. Not saying anything. Possibly considering eating one of the small dogs.

Your group has all most certainly forgotten your Owl, perched as she is in the corner. You probably won't hear what she thinks about your 2014 until she lets out a deafening screech and flies off.

And what about the Meerkats in your group. Quietly checking in on your process and trying to keep the meeting on track. And the octopus, happily avoiding everyone while hiding under a rock and making plans.


So what do you think the chances are that you're leveraging this zoo of team to their full capacity? Does it seem possible that your extroverts are taking up more than their fair share of airtime? Really, how can you hear anything above the din of those dogs!


The Zoo is not for everyone.

Perhaps there's a better way. If you want to hear what the owl thinks, you're going to have to approach her differently. That octopus? He'd probably prefer to write an email to the group then come out from under his rock.

Before your next meeting, think about how you'd deal with managing this menagerie of animals and see if that colors how you set your team up for success.

Here are a couple things you can try:

  1. Let your quieter individuals read a prepared statement before the meeting starts.

  2. Send around a poll of "what is the most important issue" before the meeting begins so you can be sure to get the group view.

  3. Just sit back and track how many words each of your coworker says in an hour. Present the group with a pie chart of "talk-time" (with no names attached) and suggest that they try the same excercise. 

The introverts will thank you and your meeting will be better.

Help my group make a decision

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Topics: meetings, mbti, personalities

Upgrading from Zurb Foundation 4 to Foundation 5

Posted by Jeff Dwyer

Nov 22, 2013 6:31:00 AM

Screen_Shot_2013-11-22_at_5.51.18_AM
I'm a big Foundation fan, so I was pretty excited to hear that Foundation 5 has been released. I'm most of the way through the upgrade but it certainly wasn't bump free. 

Here's what I've learned:

There's a new gem in town

Screen_Shot_2013-11-22_at_4.18.17_PM

Application "Bootstrapping" is cleaner

Screen_Shot_2013-11-22_at_4.18.05_PM

Pluralization is no longer cool

Screen_Shot_2013-11-22_at_6.03.18_AM

Your TopBar needs a new data attribute

Screen_Shot_2013-11-22_at_6.04.46_AM

Custom-forms is dead

Screen_Shot_2013-11-22_at_6.07.00_AM

You MUST Have application JS loaded inside the <body> tag. Not the <head>.

Otherwise I got a very unfriendly error about Layout needing to be a layer from FastClick 

You probably need data-turbolinks-eval => false

Since I had to move the application.js from the head to body it was now loading everytime I changed from page to page via turbolinks. This fixed things. 

Screen_Shot_2013-11-22_at_6.09.15_AM

Changing your foundation_and_overrides is a PITA

I don't have a real solution for you here. Besides the fact that this was a pita. A lot has changed, such as:

$h1-font-size: rem-calc(44) !default;

Which is now in rem's instead of em's. This broke for me because rem-calc was not defined until I moved @import "foundation/global" to happen earlier.

I general, the difficult thing seems to be determining what constants names have changed.

Overall, things are starting to come together:

Before:

Screen_Shot_2013-11-22_at_6.22.04_AM 

After:

Screen_Shot_2013-11-22_at_6.22.25_AM What do you think?

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Topics: Tech

What happens when you don't "Rock the Boat"?

Posted by Jeff Dwyer

Oct 27, 2013 8:35:00 PM

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In Jerry Harvey's book The Abilene Paradox and Other Meditations on Management he introduces the following wonderful parable. I think a good subtitle would be "What happens when nobody wants to rock the boat".

On a hot afternoon visiting in Coleman, Texas, the family is comfortably playing dominoes on a porch, until the father-in-law suggests that they take a trip to Abilene [53 miles north] for dinner. The wife says, "Sounds like a great idea." The husband, despite having reservations because the drive is long and hot, thinks that his preferences must be out-of-step with the group and says, "Sounds good to me. I just hope your mother wants to go." The mother-in-law then says, "Of course I want to go. I haven't been to Abilene in a long time."
Screen_Shot_2013-10-26_at_1.24.25_PM

The drive is hot, dusty, and long. When they arrive at the cafeteria, the food is as bad as the drive. They arrive back home four hours later, exhausted.

One of them dishonestly says, "It was a great trip, wasn't it?" The mother-in-law says that, actually, she would rather have stayed home, but went along since the other three were so enthusiastic. The husband says, "I wasn't delighted to be doing what we were doing. I only went to satisfy the rest of you." The wife says, "I just went along to keep you happy. I would have had to be crazy to want to go out in the heat like that." The father-in-law then says that he only suggested it because he thought the others might be bored.

The group sits back, perplexed that they together decided to take a trip which none of them wanted. They each would have preferred to sit comfortably, but did not admit to it when they still had time to enjoy the afternoon.

Recognize this?

Your last meeting probably didn't end up with a long hot drive to a diner in Texas, but is it possible that the decision you ended up making fell prey to this same trap?

Maybe Sally made an off the cuff suggestion and Bob did some polite nodding to that and then Sam fell in line and agreed because it seemed like there was a consensus forming.

And suddenly your "plan" is something that nobody really thinks is a great idea.

Why does this happen?

There are two big reasons that groups fall into this trap.

Meetings are intimidating

Some people love the opportunity to talk, but half of the world is introverts. And even extroverts can have a multitude of reasons not to feel comfortable speaking in a meeting.

Verbal communication isn't everyone's strong suit. Many brilliant and effective employees just hate the spotlight of group communication.

If 85% of our meetings are two loud mouths enjoying some verbal fencing, are we really making the most of our time?

Rocking the boat is tiring

The second reason for the Abilene Paradox is the really difficult one. Humans are social creatures and as much as we want to succeed, at our core we really want to make social connections.

That means that if that nice co-worker who remembered your birthday and brought in a cake suggests an idea you think is subpar, it's very tempting to nod and smile. And once you nod and smile, then the co-worker who thinks you're very clever decides that he must be missing something if you think it's a good idea.

If you want to make the best decisions in a meeting, you have to constantly risk hurting other peoples feelings and no matter who you are, that's difficult and tiring.

And when something is difficult and tiring we avoid doing it.

So how can we avoid going to Abilene?

The good news is there's a way out! It goes like this:

Step 1) Make everyone think for themselves BEFORE the meeting.

Meetings are a horrible time to think. Send out the list of priorities before the meeting when people aren't worried about what everyone else thinks. Let the introverts mull over the question and put together a written response. Don't worry, the extroverts will still get to say their piece.

Step 2) Share results together. Find patterns. Dig deeper.

Use the first part fo your meeting to quickly read the responses. This let's you see what people honestly think before the meeting started. There may be a silent majority that would surprise you. It's entirely possible that you already have a strong consensus (in which case, maybe you don't need that meeting at all!)

Alternatively, perhaps the quiet (and brilliant) individual in the corner thinks you're doing it all wrong? Sounds like that would be worth investigating.

 

It's easy to get started with these techniques, particularly when you have a large number of options you're weighing. Write them all down and circulatethem before the meeting. Have everyone respond and have one person set up a spreadsheet to compare results.

Alternatively, you can give ForceRank a try:

 Try ForceRank 

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What is ForceRank?

ForceRank is a prioritization tool for product managers. It helps people identify priorities, make tradeoffs, compare results and finalize a plan.

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